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Terms & Conditions

Contents

Minimum Order Value
Exchange Rates
Payment Options
Returns Policy
Import duties, sales tax / VAT / GST
Security and Confidentiality

Minimum Order Value
We do not have a minimum order value, however you should be aware of the shipping rates as these can affect the practicality of small value orders.

Exchange Rates
Our base currency is Australian Dollars and prices are quoted in Australian Dollars.
You will be able to change the currency with which you wish to pay/view your shopping cart once you have selected your items and proceed to checkout.
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Payment Options
We prefer payment via paypal, however, if you prefer to send payment directly to our account, please contact us to request details, and process your order.

Paypal offers a secure system and details are kept strictly confidential.
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Returns Policy
We take utmost care in ensuring that your goods are of the highest quality and are shipped with care, however, should something occur during transit that results in your goods arriving damaged, please let us know. We would appreciate a digital photo of the damaged item (so we can avoid the problem in future) and we will usually offer a refund or replacement.

In case any items do not meet your expectations, please let us know as soon as possible and we will provide a solution that is in your favour.

Unfortunately things do sometimes go wrong, and while we do our best to provide you with great products and efficient service, occasionally we do make mistakes. Please do not hesitate to contact us should you wish to discuss any areas of our service both good and not so good.

We welcome your feedback and are continually trying to improve our services to you, our customer.
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Import duties, sales tax / VAT / GST
Our shipping terms are cost, insurance, freight (CIF). Depending on your country, your purchase may be subject to import duty, VAT or sales tax. Where this is charged, this is the responsibility of the customer.
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Security and Confidentiality
We ensure that your details are kept strictly confidential and we will NEVER give your details to a third party without your permission.

We thank you for your order, and we trust you will be completely satisfied with our service and our products.
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